Terms and conditions

These terms apply when you buy from dogcoatsuk.com.

Who we are

Dog Coats UK. Email: dogcoatsuk@outlook.com.

Orders

Your order is an offer to buy. We accept it when we send your order confirmation email, which is when a contract is formed. If we cannot fulfil an order (for example a stock or pricing error) we will tell you and refund you in full.

Prices and payment

Prices are in pounds sterling. Delivery costs are shown before you pay. Payment is taken at the time of order through Mollie.

Delivery

We deliver within the United Kingdom. Delivery times are estimates. Some items ship directly from our supplier and take longer; this is shown on the product page.

Faulty goods

Under the Consumer Rights Act 2015 goods must be as described, fit for purpose and of satisfactory quality. If they are not, you are entitled to a repair, replacement or refund.

Fit and safety

Size charts are a guide based on the measurements stated. Always check fit and supervise your dog when they wear clothing or accessories. Remove any garment that restricts movement or breathing, or causes rubbing or overheating.

Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited by law. We are not liable for business losses; the shop is for domestic and private use.

Law

These terms are governed by the law of England and Wales.